I believe technology can be exploited to greater levels than we have allowed. We are constrained by 20th century business models and ideas. Collectively, we need to move past technology for the sake of technology and truly focus on moving markets beyond the status quo!

Tuesday, October 18, 2016

World Quality Report 2016 – 2017 Launch Highlights

I had the opportunity to attend the launch of the 8th annual World Quality Report 2016 -2017 (WQR) authored by Capgemini and Sogeti, in collaboration with HPE. You can download a complimentary copy of the WQR here 

This annual undertaking by the three companies is a global survey of 1600 participants consisting of 44 questions. The result is an 80-page report that provides a baseline for testing and QA trends.

The launch event featured WQR co-authors Mark Buenen, Vice President, Global Leader, Sogeti QA and Testing Practice, Netherlands and Govindarajan Muthukrishnan, Senior Vice President,  Financial Services Testing Leader, United Kingdom. The co-authors spoke eloquently for about 30 minutes each on highlights of the WQR. 

Following are some of the highlights from Mark and Govind’s WQR launch presentation.


As organizations continue on the path of digital transformation, there is immense pressure on the QA organization to deliver customer value and competitiveness. This means that QA professionals are more important and more relevant now than at any time in the past. QA organizations must adapt to this pressure and accept the challenge to be aligned with the business and help to deliver valuable outcomes.

At voke, we have long been advocates of QA professionals and have consistently advised QA and testing professionals to become more strategic and help the business identify risk vs. simply identifying defects. This is the type of mindset shift that QA professionals and testers must adopt to remain not just relevant but necessary.

Top Challenges

Two of the biggest QA challenges identified in the WQR are the lack of environments and lack of production-like data for testing.

Participants in the WQR identified challenges associated with managing and maintaining test environments as one of their top priorities. The problems associated with maintaining multiple versions of test environments, the lack of available environments for testing, scheduling of test environments, and the lack of the right tools for testing were the primary issues cited with respect to test environments.

In short, these concerns say that organizations need an environment as close to production as possible at any time, for as long as necessary. This is not an unreasonable expectation given the amount of platforms that must be tested, the cadence that testing must keep pace with, and the business requirement to release high quality software. 

As an analyst firm, voke has written extensively about this problem since our inception in 2006. voke’s most recent research on virtual and cloud-based labs takes this problem of environments and provides in-depth analysis, compelling ROI, and a list of tool vendors capable of providing these solutions. Our research on virtual and cloud-based labs is available here.

The WQR also identified proper test data as a major issue. Test environments and test data go hand-in-hand. Test data must be secure and compliant. The need to test with production-like data should not put your business or your customer at risk.

voke research shows that the lack of production-like test data causes project delays, cost overruns, and security issues. There are solutions on the market to help organizations create data as close to production as possible.

Test environments and test data management are two topics that have made it to the top of the priority list in the WQR. Over the next 12 months, we should expect these two topics to get more attention in organizations. This is positive for QA professionals and testers. Test environments and test data management are two ways that QA professionals and testers can enhance their skills and deliver value.

Check out our research on lifecycle virtualization to delve deeper into the challenges presented by test environments and test data management. The most recent voke research on lifecycle virtualization is available here


In addition to specific technical challenges, the WQR highlights the need to modernize and understand QA processes as well as the need for skills to increase to keep up with the demands of newer development practices.

The WQR makes a very accurate prediction by stating that “a digital future cannot come at the cost of quality”. As QA professionals read the WQR report they should keep in mind this quote. We are at the point where just releasing software faster is not what is needed. The future belongs to those who can deliver quality.

The WQR is a great read to gain a baseline understanding of what is currently happening in the software testing and quality assurance market.


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Tuesday, September 06, 2016

We Want YOUR Opinion on Security Operations Automation

We are excited to launch a survey on one of the most topical IT agenda items – security operations automation.
Security threats are a 24X7X365 concern for every single enterprise, regardless of size or type of business. Enterprises are worried about the business risk caused by un-remediated security vulnerabilities, compliance challenges, and configuration issues.
We want to hear from you! How welcoming is your organization to hackers? Do IT operations professionals have enough information to remediate security vulnerabilities? Are IT security and IT operations working together? Are hackers “welcome” in your systems, infrastructure, and applications?
We want to collect as much data as possible by September 25, 2016. So, take the voke Market Snapshot survey on security operations automation here. At the end of the survey you will have the opportunity to register for a complimentary copy of the report for your own personal use.
Thank you in advance for your participation – we look forward to hearing from you!

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Wednesday, May 25, 2016

Release Management - We Want YOUR Opinion

Releasing software, the last step to getting your software creation to your customers! Every team releases software differently, but everyone wants the release to be a success.
So, regardless of how you release, how frequently you release, or how much you know about what you are releasing – we want your opinion!
voke, the analyst firm focused on the edge of innovation, is conducting research on the topic of release management. We are looking for people exactly like you to share your opinion on software release management. 

Please help out by letting us know what you think. The survey will take about 10 minutes to complete. Click here to share your story on release management.

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Thursday, January 22, 2015

New Service Virtualization Research

voke is excited to share the results of our second and most recent research on service virtualization – the voke Market SnapshotTM Report: Service Virtualization. The latest research was announced on January 22, 2015. This most recent data was collected from over 500 participants from August – October 2014. Survey participants told us how they are using service virtualization, why they adopted it, their general thoughts about service virtualization, the challenges they face with service virtualization, and the benefits of service virtualization. 
This research shows that service virtualization is no longer a nascent technology with a practitioner following. Service virtualization is now a proven technology with visibility at all levels of the organization. Change agents, C-level executives, and practitioners alike find value in the measurable and quick ROI service virtualization brings. Full ROI details achieved by participants provided in the report include:
  • Reduced defect reproduction time
  • Reduced production defects
  • Reduced total defects
  • Increased test coverage
  • Reduced test cycle time
  • Reduced software release cycle time
The voke Market Snapshot highlights ways to get started with service virtualization, questions to conduct an organizational assessment on service virtualization readiness, and real world ROI numbers from service virtualization users.
The report also includes a much needed discussion on the critical differences between service virtualization and stubbing/mocking. Achieving “stateful” dependencies through the use of an architected service virtualization solution provides more value than using a stub/mock workaround.
Service virtualization use is the difference between really having collaboration throughout the software lifecycle vs. just talking about it.
Read the report today and make 2015 your year of stateful dependencies!

P.S. For additional insight, learn why John Waters of ADT Magazine calls our research “not to be missed

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Monday, October 27, 2014

Webinars, Summits, Awards, Conferences, Testing Like an Olympian, and More!

The analysts at voke are embarking on a busy time of year!

Join voke founder, Theresa Lanowitz, on October 28, 2014 at 8:30AM Pacific / 11:30AM Eastern to discuss “The Hidden Cost of Rework”. Each and every software project has defects – that is just a fact. However, the longer the defect is ignored, the more expensive it is to remediate. Join Theresa Lanowitz of voke and Jon Jarboe of Coverity to learn how to identify defects earlier and reduce the cost of rework involved with every software project.
Register here to learn about “The Hidden Cost of Rework” 

Next up, voke founder, Theresa Lanowitz, will be the keynote presenter at the Cognizant Quality Engineering and Assurance Summit in Sydney, Australia!
The theme of the event is “The Future of Quality: Challenge the Conventional Status Quo”. The event is Thursday, November 6. If you are in the ANZ region, register here

Theresa’s keynote will discuss “Software Quality in the Sound Bite Era”. Join Theresa to find out if you can rise above the noise and confusion to deliver a quality software project.
Also at the Sydney Summit, Cognizant will be presenting the first annual “Green Trumpet Awards” for excellence in the area of quality assurance. If you are an awesomely amazing QA pro in the ANZ region, make sure you are nominated for these awards.

If you happen to be at CA World in Las Vegas, NV on November 12, 2014, voke founder, Theresa Lanowitz, will be previewing upcoming research on service virtualization. This is a sneak peek of our most recent market survey. This research is "hot off the presses", be the first to hear new service virtualization data.

Do you aspire to be the best tester in the world? Join Theresa Lanowitz, founder of voke, to learn how to “Test Like an Olympian”. Be aspirational in your testing and deliver strong business outcomes through software. 

Theresa and the Atos team will discuss what it means to test like an Olympian! The webinar is November 17, 2014 at 8:00AM Pacific / 11:00AM Eastern. Register here.

We look forward to engaging with you at one of the upcoming events!

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Tuesday, September 16, 2014

Opinions Wanted – Service Virtualization

We are running a market survey on service virtualization and really want to know what you think of service virtualization. Are you using it, have you evaluated it, or is the technology brand new to you? We want to hear from you! Take the voke survey on service virtualization. 

Service virtualization is one of those technologies that comes along once in a generation and makes a real difference on many levels. Service virtualization helps remove the constraints associated with the classic cost, quality, schedule timeline.

Please let us know why you like service virtualization, what the benefits of service virtualization are, how you are using service virtualization across your software supply chain. Let us know by taking the survey. 
This survey consists of a combination of multiple choice and optional short answer questions to provide you the opportunity to influence our research and the overall market based on your experiences.

The areas of focus for the survey include:
  • Demographics
  • Development and testing challenges or constraints
  • Use of service virtualization (if applicable)
  • Service virtualization tool adoption (if applicable)
  • Benefits and feature needs (if applicable)
  • Productivity and ROI (if applicable)
  • Project characteristics and wrap-up
All of the data captured is confidential and anonymous. At the conclusion of the survey process, data will be tabulated, aggregated and analyzed to deliver a comprehensive overview.

Information about receiving a complimentary copy of the report based on this survey is available at the end of the survey.

We hope that you will enjoy taking this survey and sharing your experiences. This survey is conducted by voke, an independent analyst firm. More information about voke is available at www.vokeinc.com.
Here is the survey link one more time!

Thanks for your help.


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Do You Know Your Cost of Rework? voke Publishes New Research on Reducing the Cost of Rework

Are you aware of what your cost of rework is for your software? Yes, the very software that runs your business and is an integral part of your brand promise.

Most organizations are either not aware or not interested in what the cost of rework means. However, this cavalier stance to the cost of rework is dangerous. Each and every software project has an associated cost of rework – that is the cost involved with removing defects. The later in the lifecycle a defect is discovered, the more expensive it is to remediate. Defects create the hidden cost of rework in every software project.

The new voke Strategic BriefTM Report: Reducing the Cost of Rework highlights:

  • The business impact of defect leakage with real-world use cases
  • The cost of rework models for both Agile and non-Agile projects
  • Ways to test earlier to reduce rework and its costs

The Strategic BriefTM Report: Reducing the Cost of Rework is available here or at www.vokeinc.com for subscribers.

Get this report to learn how to reduce rework in your software projects.


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voke Research on Virtual and Cloud-based Labs Published!

In my last post I asked for your opinions on virtual and cloud-based labs.  Thank you so much for letting us know what you think of virtual and cloud-based labs!

On August 21, 2014 voke officially published its Market SnapshotTM Report: Virtual and Cloud-based Labs. The full report is available here  or at www.vokeinc.com to subscribers.

While virtual and cloud-based lab technology has been widely available since 2005, we still see development and test teams wait for protracted periods of time to gain access to the physical environments needed. From our research, we now know that on average, teams wait for 18 days to gain access to the required physical environments needed for development or testing. And, these teams that wait to access physical environments also have restrictions on environment access time. This type of lost productivity is easily remedied with virtual or cloud-based labs.
The full report contains an abundance of data to help make the case for virtual and cloud-based labs.

Thank you to all who shared their opinions. We are always curious about what you think of the application lifecycle as well as the technology and practices used by IT professionals.


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